Nursing HomeInspections

Paul House & Health Cr Ctr

Nursing home in Chicago, IL

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
3800 North California Avenue, Chicago, IL 60618
Phone
(773) 478-4222
Listed under
For-profit
Medicare CCN
145767
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
110
Average residents per day
97
Ownership
For-profit, limited Liability company
Legal business name
Paul House & Health Care Center LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 1, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145767. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 5, 2025. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2023 to Aug 20, 2026): 16 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 20, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 20, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · complaint inspection
E
Potential for more than minimal harm, pattern
Jul 13, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 26, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 5, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jun 5, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Jun 5, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jun 5, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 5, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 5, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 5, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jun 5, 2025Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 62. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $107,873 and 2 denials of Medicare payment for new admissions in the last three years.

Jun 5, 2025Fine: $39,966
Jun 5, 2025Payment denial for 5 days from Jun 26, 2025
Jul 3, 2024Fine: $67,907
Jul 3, 2024Payment denial for 5 days from Aug 1, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.12 hours
Registered nurse (RN) time per resident per day
0.44 hours
Nurse aide time per resident per day
2.54 hours
Total nurse staffing on weekends
3.62 hours
Nursing staff turnover (yearly)
62%
RN turnover (yearly)
73%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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