Paul House & Health Cr Ctr
Nursing home in Chicago, IL
Medicare & Medicaid certified1★ overall (CMS)
We send it to Paul House & Health Cr Ctr if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (773) 478-4222.
Public-record details
- Address
- 3800 North California Avenue, Chicago, IL 60618
- Phone
- (773) 478-4222
- Listed under
- For-profit
- Medicare CCN
- 145767
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 110
- Average residents per day
- 97
- Ownership
- For-profit, limited Liability company
- Legal business name
- Paul House & Health Care Center LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 5, 2025. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2023 to Aug 20, 2026): 16 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 20, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Aug 20, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E |
| Jul 13, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 26, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 5, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 5, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jun 5, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Jun 5, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 5, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 5, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jun 5, 2025 | Ensure that residents are free from significant medication errors. | D |
| Jun 5, 2025 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | D |
Fines and payment denials
CMS records 2 fines totalling $107,873 and 2 denials of Medicare payment for new admissions in the last three years.
| Jun 5, 2025 | Fine: $39,966 |
| Jun 5, 2025 | Payment denial for 5 days from Jun 26, 2025 |
| Jul 3, 2024 | Fine: $67,907 |
| Jul 3, 2024 | Payment denial for 5 days from Aug 1, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.12 hours
- Registered nurse (RN) time per resident per day
- 0.44 hours
- Nurse aide time per resident per day
- 2.54 hours
- Total nurse staffing on weekends
- 3.62 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 73%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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