Pleasant View Luther Home
Nursing home in Ottawa, IL
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 505 College Avenue, Ottawa, IL 61350
- Phone
- (815) 434-1130
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 145801
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 90
- Average residents per day
- 69
- Ownership
- Nonprofit, corporation
- Legal business name
- Pleasant View Luther Home INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 30, 2026. CMS lists 36 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 11, 2024 to May 13, 2026): 17 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 13, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jan 30, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Jan 30, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Jan 30, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 30, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| Jan 30, 2026 | Provide and implement an infection prevention and control program. | E |
| Jan 30, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Nov 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 15, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| Jun 27, 2025 | Provide and implement an infection prevention and control program. | D |
| May 8, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 8, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
Fines and payment denials
CMS records 3 fines totalling $87,819 and 2 denials of Medicare payment for new admissions in the last three years.
| Feb 25, 2026 | Payment denial for 14 days from May 25, 2026 |
| Dec 20, 2024 | Fine: $38,711 |
| Jun 20, 2024 | Fine: $21,450 |
| Jan 11, 2024 | Fine: $27,658 |
| Jan 11, 2024 | Payment denial for 10 days from Feb 6, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.43 hours
- Registered nurse (RN) time per resident per day
- 0.82 hours
- Nurse aide time per resident per day
- 2.28 hours
- Total nurse staffing on weekends
- 3.21 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 46%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.