Complete Care at Margate Park

Nursing home in Chicago, IL

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (773) 769-2700 Send a message Map ↗

Public-record details

Address: 4920 North Kenmore, Chicago, IL 60640
Phone: (773) 769-2700
Listed under: For-profit
Medicare CCN: 145881
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 3 of 5
Certified beds: 310
Average residents per day: 186
Ownership: For-profit, limited Liability company
Legal business name: Uptown Care and Rehabilitation Center LLC
Chain: Complete Care (85 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 1, 1996
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 145881. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 27, 2026. CMS lists 100 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 15, 2023 to Jun 14, 2026): 63 from complaint inspections, 9 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Jun 14, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 15, 2026	Give the resident's representative the ability to exercise the resident's rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
May 15, 2026	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 15, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Apr 13, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Apr 13, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Feb 27, 2026	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Feb 27, 2026	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 27, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 27, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 27, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 27, 2026	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 100. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $148,997 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 23, 2025	Fine: $12,425
Jul 18, 2025	Fine: $95,060
Jul 18, 2025	Payment denial for 27 days from Aug 12, 2025
Nov 21, 2024	Fine: $22,918
Nov 19, 2023	Fine: $8,336
Sep 15, 2023	Fine: $10,258

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.01 hours
Registered nurse (RN) time per resident per day: 0.45 hours
Nurse aide time per resident per day: 1.70 hours
Total nurse staffing on weekends: 2.70 hours
Nursing staff turnover (yearly): 47%
RN turnover (yearly): 55%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Chicago

All 77 in Chicago →