Complete Care at Margate Park
Nursing home in Chicago, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
We send it to Complete Care at Margate Park if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (773) 769-2700.
Public-record details
- Address
- 4920 North Kenmore, Chicago, IL 60640
- Phone
- (773) 769-2700
- Listed under
- For-profit
- Medicare CCN
- 145881
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 310
- Average residents per day
- 187
- Ownership
- For-profit, limited Liability company
- Legal business name
- Uptown Care and Rehabilitation Center LLC
- Chain
- Complete Care (85 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 27, 2026. CMS lists 102 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 19, 2023 to Aug 14, 2026): 65 from complaint inspections, 9 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 14, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Aug 14, 2026 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D |
| Jul 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jun 14, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 15, 2026 | Give the resident's representative the ability to exercise the resident's rights. | D |
| May 15, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| May 15, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Apr 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Apr 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 27, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Feb 27, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Feb 27, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
Fines and payment denials
CMS records 4 fines totalling $105,662 and 2 denials of Medicare payment for new admissions in the last three years.
| Jul 16, 2026 | Payment denial for 7 days from Aug 13, 2026 |
| Sep 23, 2025 | Fine: $12,619 |
| Jul 18, 2025 | Fine: $61,789 |
| Jul 18, 2025 | Payment denial for 27 days from Aug 12, 2025 |
| Nov 21, 2024 | Fine: $22,918 |
| Nov 19, 2023 | Fine: $8,336 |
Staffing
- Total nurse staffing per resident per day
- 3.17 hours
- Registered nurse (RN) time per resident per day
- 0.54 hours
- Nurse aide time per resident per day
- 1.75 hours
- Total nurse staffing on weekends
- 2.78 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error