Complete Care at the Boulevard
Nursing home in Chicago, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 5905 West Washington, Chicago, IL 60644
- Phone
- (773) 261-7074
- Listed under
- For-profit
- Medicare CCN
- 145885
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 156
- Average residents per day
- 124
- Ownership
- For-profit, corporation
- Legal business name
- Mayfield Care and Rehabilitation Center LLC
- Chain
- Complete Care (85 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 7, 2025. CMS lists 84 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 7, 2023 to May 16, 2026): 35 from complaint inspections, 11 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| May 16, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 4, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 4, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 29, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 29, 2026 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F |
| Mar 29, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 25, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jul 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 9, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Feb 7, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 7, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Feb 7, 2025 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State… | D |
Fines and payment denials
CMS records 5 fines totalling $300,062 and 4 denials of Medicare payment for new admissions in the last three years.
| Sep 25, 2025 | Fine: $30,167 |
| Feb 7, 2025 | Fine: $21,271 |
| Dec 9, 2024 | Fine: $103,732 |
| Dec 9, 2024 | Payment denial for 6 days from Jan 2, 2025 |
| Oct 7, 2024 | Payment denial for 4 days from Nov 1, 2024 |
| Feb 29, 2024 | Fine: $87,850 |
| Feb 29, 2024 | Payment denial for 27 days from Mar 23, 2024 |
| Nov 28, 2023 | Fine: $57,042 |
| Nov 28, 2023 | Payment denial for 45 days from Dec 23, 2023 |
Staffing
- Total nurse staffing per resident per day
- 2.97 hours
- Registered nurse (RN) time per resident per day
- 0.39 hours
- Nurse aide time per resident per day
- 1.70 hours
- Total nurse staffing on weekends
- 2.60 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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