Nursing HomeInspections

Sunny Hill Nursing Home of Will County

Nursing home in Joliet, IL

Medicare & Medicaid certified4★ overall (CMS)

Call (815) 727-8710Send a messageMap ↗

Public-record details

Address
421 Doris Avenue, Joliet, IL 60433
Phone
(815) 727-8710
Listed under
Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN
145892
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
2 of 5
Certified beds
157
Average residents per day
146
Ownership
Government, county
Legal business name
County of Will
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 1, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145892. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 31, 2025. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 23, 2023 to Jun 27, 2026): 6 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Mar 6, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 2, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 23, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection · under dispute review
F
Potential for more than minimal harm, widespread
Jan 31, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 31, 2025Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 31, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 31, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 31, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 31, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Jan 31, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Jan 31, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.71 hours
Registered nurse (RN) time per resident per day
0.86 hours
Nurse aide time per resident per day
3.13 hours
Total nurse staffing on weekends
4.29 hours
Nursing staff turnover (yearly)
36%
RN turnover (yearly)
4%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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