Arcadia Care Jacksonville
Nursing home in Jacksonville, IL
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1021 North Church Street, Jacksonville, IL 62650
- Phone
- (217) 245-4174
- Listed under
- For-profit
- Medicare CCN
- 145928
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 113
- Average residents per day
- 60
- Ownership
- For-profit, corporation
- Legal business name
- Arcadia Care Jacksonville, LLC
- Chain
- Arcadia Care (25 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 15, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 9, 2026. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2023 to Mar 9, 2026): 8 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 9, 2026 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| Mar 9, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 9, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 9, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Mar 9, 2026 | Reasonably accommodate the needs and preferences of each resident. | E |
| Mar 9, 2026 | Provide activities to meet all resident's needs. | E |
| Mar 9, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Mar 9, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Mar 9, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | F |
| Mar 9, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Nov 25, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
Fines and payment denials
CMS records 3 fines totalling $84,491 and 2 denials of Medicare payment for new admissions in the last three years.
| Nov 25, 2024 | Fine: $38,448 |
| Nov 25, 2024 | Payment denial for 1 days from Dec 18, 2024 |
| Aug 21, 2024 | Fine: $31,993 |
| Nov 8, 2023 | Fine: $14,050 |
| Nov 8, 2023 | Payment denial for 36 days from Dec 7, 2023 |
Staffing
- Total nurse staffing per resident per day
- 2.67 hours
- Registered nurse (RN) time per resident per day
- 0.10 hours
- Nurse aide time per resident per day
- 1.77 hours
- Total nurse staffing on weekends
- 2.50 hours
- Nursing staff turnover (yearly)
- 51%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.