Nursing HomeInspections

Pavilion of South Shore

Nursing home in Chicago, IL

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
7750 South Shore Drive, Chicago, IL 60649
Phone
(773) 731-4200
Listed under
For-profit
Medicare CCN
145939
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
5 of 5
Certified beds
118
Average residents per day
109
Ownership
For-profit, corporation
Legal business name
Pavilion of South Shore LLC
Chain
Pavilion Healthcare (5 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1997
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145939. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 23, 2026. CMS lists 48 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2023 to Aug 11, 2026): 16 from complaint inspections, 6 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Aug 11, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
G
Actual harm, isolated
Aug 11, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Apr 23, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 23, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 23, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 23, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
D
Potential for more than minimal harm, isolated
Apr 23, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
F
Potential for more than minimal harm, widespread
Apr 23, 2026Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Apr 23, 2026Provide and implement an infection prevention and control program.
Infection Control
F
Potential for more than minimal harm, widespread
Mar 13, 2026Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
May 8, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 24, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 48. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $209,471 in the last three years.

Aug 11, 2026Fine: $104,223
Sep 30, 2024Fine: $69,439
Apr 19, 2024Fine: $22,122
Jan 12, 2024Fine: $13,687

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.32 hours
Registered nurse (RN) time per resident per day
0.49 hours
Nurse aide time per resident per day
2.06 hours
Total nurse staffing on weekends
2.87 hours
Nursing staff turnover (yearly)
21%
RN turnover (yearly)
38%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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