Norwood Crossing

Inspection record

Most recent standard health inspection: Jul 25, 2025. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2023 to Jul 28, 2026): 14 from complaint inspections, 3 at the “actual harm” level or higher.

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $40,474 and 2 denials of Medicare payment for new admissions in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

4.52 hours

Registered nurse (RN) time per resident per day

1.44 hours

Nurse aide time per resident per day

2.73 hours

Total nurse staffing on weekends

4.09 hours

Nursing staff turnover (yearly)

60%

RN turnover (yearly)

56%

Administrators who left in the past year

1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.