Nursing HomeInspections

The Citadel of Northbrook

Nursing home in Northbrook, IL

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
3300 Milwaukee Ave., Northbrook, IL 60062
Phone
(847) 795-9700
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
145982
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
158
Average residents per day
136
Ownership
For-profit, individual
Legal business name
Citadel of Northbrook LLC
Chain
Citadel Healthcare (19 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 28, 1999
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145982. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Dec 11, 2025. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 27, 2024 to Dec 11, 2025): 2 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 11, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Dec 11, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		G
Actual harm, isolated
Feb 21, 2025Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State…
Resident Rights		B
Potential for minimal harm, pattern
Feb 21, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 21, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 21, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 21, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 21, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
May 17, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Apr 11, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 11, 2024Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 11, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,033 in the last three years.

Jan 27, 2024Fine: $10,033

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.47 hours
Registered nurse (RN) time per resident per day
0.70 hours
Nurse aide time per resident per day
2.03 hours
Total nurse staffing on weekends
3.22 hours
Nursing staff turnover (yearly)
28%
RN turnover (yearly)
20%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Northbrook

Brandel Health and Rehab2155 Pfingsten Road · Northbrook, IL 60062 · (847) 480-6350 · Nonprofit6 health citations in 3 inspection cycles · last standard inspection Jul 2, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Northbrook Health and Rehab4101 Lake Cook Road · Northbrook, IL 60062 · (847) 562-1770 · For-profit11 health citations in 3 inspection cycles · last standard inspection Jun 26, 2025 · $10,059 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)
Grove of Northbrook,the263 Skokie Boulevard · Northbrook, IL 60062 · (847) 564-0505 · For-profit21 health citations in 3 inspection cycles · last standard inspection Jun 7, 2024 · $83,860 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)
Elevate Care Northbrook270 Skokie Highway · Northbrook, IL 60062 · (847) 498-9320 · For-profit16 health citations in 3 inspection cycles · last standard inspection Aug 14, 2024 · $170,883 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 5 in Northbrook →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error