The Citadel of Northbrook
Nursing home in Northbrook, IL
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 3300 Milwaukee Ave., Northbrook, IL 60062
- Phone
- (847) 795-9700
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 145982
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 158
- Average residents per day
- 134
- Ownership
- For-profit, limited Liability company
- Legal business name
- Citadel of Northbrook LLC
- Chain
- Citadel Healthcare (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 28, 1999
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 21, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 20, 2023 to Feb 21, 2025): 3 from complaint inspections, 5 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 21, 2025 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State… | B |
| Feb 21, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 21, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Feb 21, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 21, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Feb 21, 2025 | Provide and implement an infection prevention and control program. | D |
| May 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Apr 11, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
| Apr 11, 2024 | Provide and implement an infection prevention and control program. | D |
| Apr 11, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Jan 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Aug 21, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
Fines and payment denials
CMS records 2 fines totalling $25,126 in the last three years.
| Jan 27, 2024 | Fine: $10,033 |
| Aug 21, 2023 | Fine: $15,093 |
Staffing
- Total nurse staffing per resident per day
- 3.55 hours
- Registered nurse (RN) time per resident per day
- 0.75 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 3.24 hours
- Nursing staff turnover (yearly)
- 32%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.