Symphony Maple Crest
Nursing home in Belvidere, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 4452 Squaw Prairie Road, Belvidere, IL 61008
- Phone
- (815) 547-6377
- Listed under
- For-profit
- Medicare CCN
- 145990
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 86
- Average residents per day
- 69
- Ownership
- For-profit, limited Liability company
- Legal business name
- Symphony Maple Crest LLC
- Chain
- Symphony Care Network (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 2000
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 25, 2025. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 31, 2023 to Jun 8, 2026): 15 from complaint inspections, 6 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 8, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| May 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K |
| Mar 26, 2026 | Provide and implement an infection prevention and control program. | D |
| Sep 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Sep 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 25, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Sep 25, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Sep 25, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Sep 25, 2025 | Provide activities to meet all resident's needs. | E |
| Sep 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 25, 2025 | Provide and implement an infection prevention and control program. | F |
| Sep 25, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | G |
Fines and payment denials
CMS records 5 fines totalling $409,524 and 2 denials of Medicare payment for new admissions in the last three years.
| May 26, 2026 | Fine: $195,340 |
| Sep 16, 2025 | Fine: $36,517 |
| Sep 16, 2025 | Payment denial for 36 days from Oct 10, 2025 |
| Nov 4, 2024 | Fine: $39,683 |
| Nov 4, 2024 | Payment denial for 12 days from Nov 29, 2024 |
| Oct 2, 2024 | Fine: $127,785 |
| Aug 31, 2023 | Fine: $10,199 |
Staffing
- Total nurse staffing per resident per day
- 2.85 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 1.61 hours
- Total nurse staffing on weekends
- 2.57 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.