Willows Health Center

Nursing home in Rockford, IL

Medicare & Medicaid certified3★ overall (CMS)

Call (815) 316-1500 Send a message Map ↗

Public-record details

Address: 4054 Albright Lane, Rockford, IL 61103
Phone: (815) 316-1500
Listed under: Nonprofit, Part of a retirement community
Medicare CCN: 146101
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 50
Average residents per day: 30
Ownership: Nonprofit, corporation
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 1, 2006
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 146101. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 25, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 21, 2023 to Jan 26, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jan 26, 2026	Employ staff that are licensed, certified, or registered in accordance with state laws. Administration · complaint inspection	F Potential for more than minimal harm, widespread
Dec 16, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Nov 25, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Nov 25, 2025	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide activities to meet all resident's needs. Quality of Life and Care	E Potential for more than minimal harm, pattern
Nov 25, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Nov 25, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	G Actual harm, isolated
Nov 15, 2025	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 26. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,909 and 1 denial of Medicare payment for new admissions in the last three years.

Nov 15, 2025	Payment denial for 15 days from Dec 18, 2025
Dec 11, 2023	Fine: $12,909

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.21 hours
Registered nurse (RN) time per resident per day: 1.60 hours
Nurse aide time per resident per day: 2.92 hours
Total nurse staffing on weekends: 4.31 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rockford

All 12 in Rockford →