Nursing HomeInspections

Manor Court of Freeport

Nursing home in Freeport, IL

Medicare & Medicaid certified2★ overall (CMS)

Call (815) 233-2400Send a messageMap ↗

Public-record details

Address
2170 West Navajo Drive, Freeport, IL 61032
Phone
(815) 233-2400
Listed under
Nonprofit
Medicare CCN
146102
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
117
Average residents per day
107
Ownership
Nonprofit, corporation
Legal business name
Residential Alternatives of Illinois INC
Chain
Residential Alternatives of Illinois (7 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 4, 2006
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 146102. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 25, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 20, 2023 to Jun 30, 2026): 25 from complaint inspections, 10 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 30, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 23, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 23, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 23, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 26, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 26, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Nov 25, 2025Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 25, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Nov 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $124,331 in the last three years.

Mar 19, 2026Fine: $48,620
Aug 19, 2025Fine: $11,196
Jul 8, 2025Fine: $13,161
Jan 9, 2025Fine: $14,505
Nov 25, 2024Fine: $14,050
Aug 29, 2024Fine: $22,799

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.87 hours
Registered nurse (RN) time per resident per day
0.76 hours
Nurse aide time per resident per day
2.76 hours
Total nurse staffing on weekends
3.41 hours
Nursing staff turnover (yearly)
34%
RN turnover (yearly)
29%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Freeport

Stephenson Nursing Center2946 South Walnut Road · Freeport, IL 61032 · (815) 235-6173 · Government-owned40 health citations in 3 inspection cycles · last standard inspection Feb 26, 2026 · $18,450 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Pearl Pointe Nursing Rehab & Care900 South Kiwanis Drive · Freeport, IL 61032 · (815) 235-6196 · For-profit67 health citations in 3 inspection cycles · last standard inspection Nov 19, 2025 · $155,187 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)The Citadel at Saint Joseph Village659 East Jefferson Street · Freeport, IL 61032 · (815) 232-6181 · For-profit53 health citations in 3 inspection cycles · last standard inspection Mar 5, 2026 · $125,824 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Freeport →