Highland Oaks
Nursing home in Elgin, IL
Medicaid-certified5★ overall (CMS)
Public-record details
- Address
- 2750 West Highland Avenue, Elgin, IL 60123
- Phone
- (847) 741-4543
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 14A383
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 24
- Average residents per day
- 22
- Ownership
- Nonprofit, church related
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicaid
- First approved by Medicare/Medicaid
- Apr 29, 1986
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 11, 2025. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 27, 2023 to Dec 11, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 11, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Dec 11, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Dec 11, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Dec 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Dec 11, 2025 | Provide and implement an infection prevention and control program. | F |
| Aug 29, 2024 | Provide and implement an infection prevention and control program. | D |
| Aug 29, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 14, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Aug 14, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jul 27, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Jul 27, 2023 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff… | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.25 hours
- Registered nurse (RN) time per resident per day
- 1.08 hours
- Nurse aide time per resident per day
- 3.65 hours
- Total nurse staffing on weekends
- 4.68 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 38%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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