West Chicago Living and Rehab Center
Nursing home in West Chicago, IL
Medicaid-certified1★ overall (CMS)CMS abuse icon
We send it to West Chicago Living and Rehab Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (630) 231-9292.
Public-record details
- Address
- 928 Joliet Road, West Chicago, IL 60185
- Phone
- (630) 231-9292
- Listed under
- For-profit
- Medicare CCN
- 14E392
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 120
- Average residents per day
- 87
- Ownership
- For-profit, corporation
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicaid
- First approved by Medicare/Medicaid
- Apr 14, 1976
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 22, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 28, 2023 to Jun 4, 2026): 22 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 4, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 3, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 3, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 3, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 27, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Jun 12, 2025 | Keep residents' personal and medical records private and confidential. | D |
| May 22, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 22, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| May 22, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| May 22, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E |
| May 22, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records 1 fine totalling $143,375 in the last three years.
| Nov 12, 2024 | Fine: $143,375 |
Staffing
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in West Chicago
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error