Heritage Center
Nursing home in Evansville, IN
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1201 W Buena Vista Rd, Evansville, IN 47710
- Phone
- (812) 429-0700
- Listed under
- Government-owned, No fines in 3 years
- Medicare CCN
- 155104
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 172
- Average residents per day
- 127
- Ownership
- Government, county
- Legal business name
- Pulaski Memorial Hospital
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 25, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 5, 2022 to Jun 10, 2026): 3 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 10, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jun 10, 2026 | Provide and implement an infection prevention and control program. | D |
| Apr 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 25, 2025 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Apr 25, 2025 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
| Apr 25, 2025 | Ensure each resident receives an accurate assessment. | D |
| Apr 25, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 25, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Apr 25, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 25, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 25, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.00 hours
- Registered nurse (RN) time per resident per day
- 0.43 hours
- Nurse aide time per resident per day
- 2.76 hours
- Total nurse staffing on weekends
- 3.52 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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