Altenheim Health & Living Community

Nursing home in Indianapolis, IN

Medicare & Medicaid certified4★ overall (CMS)

Call (317) 788-4261 Send a message Map ↗

Public-record details

Address: 3525 E Hanna Ave, Indianapolis, IN 46237
Phone: (317) 788-4261
Listed under: Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 155196
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 1 of 5
Quality measures rating: 5 of 5
Certified beds: 87
Average residents per day: 85
Ownership: Government, county
Legal business name: Riverview Hospital
Chain: Cardon & Associates (19 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 22, 1980
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 155196. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 19, 2025. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 7, 2023 to Mar 25, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 25, 2026	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Mar 25, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jul 30, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jun 19, 2025	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	D Potential for more than minimal harm, isolated
Jun 19, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Feb 24, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Oct 11, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jul 16, 2024	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 1, 2024	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Jun 7, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 7, 2023	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.49 hours
Registered nurse (RN) time per resident per day: 0.41 hours
Nurse aide time per resident per day: 1.95 hours
Total nurse staffing on weekends: 2.81 hours
Nursing staff turnover (yearly): 57%
RN turnover (yearly): 70%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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