The Waters of Muncie

Nursing home in Muncie, IN

Medicare & Medicaid certified2★ overall (CMS)

Call (765) 747-9044 Send a message Map ↗

Public-record details

Address: 2400 Chateau Dr, Muncie, IN 47303
Phone: (765) 747-9044
Listed under: Government-owned, No fines in 3 years
Medicare CCN: 155443
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 1 of 5
Quality measures rating: 5 of 5
Certified beds: 72
Average residents per day: 46
Ownership: Government, city/county
Legal business name: Henry County Memorial Hospital
Chain: Infinity Healthcare Consulting (69 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 1, 1992
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 155443. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 31, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 30, 2023 to May 15, 2025): 10 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 15, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 15, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 15, 2025	Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Mar 31, 2025	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 31, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 31, 2025	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 31, 2025	Post nurse staffing information every day. Nursing and Physician Services	D Potential for more than minimal harm, isolated
Mar 31, 2025	Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 31, 2025	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Mar 31, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Mar 31, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	E Potential for more than minimal harm, pattern
Mar 31, 2025	Have a plan that describes the process for conducting QAPI and QAA activities. Administration	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.56 hours
Registered nurse (RN) time per resident per day: 0.41 hours
Nurse aide time per resident per day: 1.96 hours
Total nurse staffing on weekends: 3.27 hours
Nursing staff turnover (yearly): 57%
RN turnover (yearly): 50%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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