Robin Run Health Center

Nursing home in Indianapolis, IN

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address: 6370 Robin Run W, Indianapolis, IN 46268
Phone: (317) 293-5500
Listed under: Nonprofit, Part of a retirement community
Medicare CCN: 155505
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 3 of 5
Quality measures rating: 4 of 5
Certified beds: 84
Average residents per day: 57
Ownership: Nonprofit, corporation
Legal business name: Hancock Regional Hospital
Chain: Boncrest Resource Group (5 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 11, 1993
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 155505. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 23, 2025. CMS lists 64 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 12, 2023 to Jun 1, 2026): 30 from complaint inspections, 7 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

Inspection	Citation	Severity
Jun 1, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 1, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	G Actual harm, isolated
Jun 1, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Jun 1, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Apr 1, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Apr 1, 2026	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Apr 1, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Apr 1, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Apr 1, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Dec 23, 2025	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Dec 23, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Dec 23, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 64. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $119,592 and 2 denials of Medicare payment for new admissions in the last three years.

Apr 1, 2026	Fine: $119,592
Apr 1, 2026	Payment denial for 46 days from May 8, 2026
Nov 15, 2024	Payment denial for 2 days from Dec 20, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.27 hours
Registered nurse (RN) time per resident per day: 0.70 hours
Nurse aide time per resident per day: 2.89 hours
Total nurse staffing on weekends: 3.83 hours
Nursing staff turnover (yearly): 66%
RN turnover (yearly): 70%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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