Willow Crossing Health & Rehabilitation Center
Nursing home in Columbus, IN
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 3550 Central Ave, Columbus, IN 47203
- Phone
- (812) 379-9669
- Listed under
- Government-owned, No fines in 3 years
- Medicare CCN
- 155535
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 112
- Average residents per day
- 102
- Ownership
- Government, county
- Legal business name
- Witham Memorial Hospital
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 30, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 11, 2026. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 6, 2023 to Mar 11, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 11, 2026 | Keep residents' personal and medical records private and confidential. | D |
| Mar 11, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Mar 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 11, 2026 | Implement a program that monitors antibiotic use. | D |
| Mar 11, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Feb 19, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
| Feb 19, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Feb 18, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 18, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Feb 18, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 18, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.46 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 2.32 hours
- Total nurse staffing on weekends
- 2.69 hours
- Nursing staff turnover (yearly)
- 48%
- RN turnover (yearly)
- 43%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.