Nursing HomeInspections

Otterbein Franklin Seniorlife Comm Res & Com Care

Nursing home in Franklin, IN

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
1070 W Jefferson St, Franklin, IN 46131
Phone
(317) 736-7185
Listed under
Nonprofit, Part of a retirement community
Medicare CCN
155771
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
208
Average residents per day
126
Ownership
Nonprofit, church related
Legal business name
Hancock Regional Hospital
Chain
Otterbein Seniorlife (20 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 3, 2008
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 155771. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Aug 21, 2025. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 1, 2023 to Dec 4, 2025): 8 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 4, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 20, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Aug 21, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 21, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		E
Potential for more than minimal harm, pattern
Aug 21, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jul 23, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 14, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 9, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 9, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 9, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 26, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 31, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,186 in the last three years.

Sep 24, 2025Fine: $14,186

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.64 hours
Registered nurse (RN) time per resident per day
0.52 hours
Nurse aide time per resident per day
2.43 hours
Total nurse staffing on weekends
3.45 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Franklin

Compass Park800 Freemason Parkway · Franklin, IN 46131 · (317) 736-6141 · Nonprofit8 health citations in 3 inspection cycles · last standard inspection Aug 11, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Franklin Meadows1285 W Jefferson St · Franklin, IN 46131 · (317) 736-9113 · Government-owned13 health citations in 3 inspection cycles · last standard inspection Sep 16, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Hickory Creek at Franklin580 Lemley Street · Franklin, IN 46131 · (317) 736-8214 · For-profit5 health citations in 3 inspection cycles · last standard inspection Feb 13, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Homeview Center of Franklin651 South State Street · Franklin, IN 46131 · (317) 736-6414 · Government-owned5 health citations in 3 inspection cycles · last standard inspection Mar 30, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 5 in Franklin →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error