Otterbein Franklin Seniorlife Comm Res & Com Care
Nursing home in Franklin, IN
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1070 W Jefferson St, Franklin, IN 46131
- Phone
- (317) 736-7185
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 155771
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 208
- Average residents per day
- 127
- Ownership
- Nonprofit, church related
- Legal business name
- Hancock Regional Hospital
- Chain
- Otterbein Seniorlife (20 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 3, 2008
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 21, 2025. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 1, 2023 to Dec 4, 2025): 8 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 4, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Oct 20, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 21, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Aug 21, 2025 | Reasonably accommodate the needs and preferences of each resident. | E |
| Aug 21, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jul 23, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 9, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Apr 9, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 9, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Sep 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jul 31, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
Fines and payment denials
CMS records 1 fine totalling $21,825 in the last three years.
| Sep 24, 2025 | Fine: $21,825 |
Staffing
- Total nurse staffing per resident per day
- 3.63 hours
- Registered nurse (RN) time per resident per day
- 0.50 hours
- Nurse aide time per resident per day
- 2.42 hours
- Total nurse staffing on weekends
- 3.45 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 48%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.