Chautauqua Guest Home #2
Nursing home in Charles City, IA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 602 Eleventh Street, Charles City, IA 50616
- Phone
- (641) 228-2353
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 165019
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 53
- Average residents per day
- 39
- Ownership
- For-profit, corporation
- Legal business name
- Chautauqua Guest Homes INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 18, 2025. CMS lists 2 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 18, 2025 to Sep 18, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 18, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Sep 18, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | G |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.02 hours
- Registered nurse (RN) time per resident per day
- 0.89 hours
- Nurse aide time per resident per day
- 2.70 hours
- Total nurse staffing on weekends
- 3.62 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.