Nursing HomeInspections

Good Shepherd Health Center

Nursing home in Mason City, IA

Medicare & Medicaid certified1★ overall (CMS)

Call (641) 424-1740Send a messageMap ↗

Public-record details

Address
302 Second Street NE, Mason City, IA 50401
Phone
(641) 424-1740
Listed under
Nonprofit
Medicare CCN
165072
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
1 of 5
Certified beds
170
Average residents per day
147
Ownership
Nonprofit, corporation
Legal business name
Good Shepherd Geriatric Center INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1968
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 165072. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 11, 2025. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 6, 2023 to Feb 24, 2026): 10 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Feb 24, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 24, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 11, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 11, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 11, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 11, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
Dec 11, 2025Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration		E
Potential for more than minimal harm, pattern
Mar 13, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 13, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 13, 2025Provide or arrange emergency care by a doctor 24 hours a day.
Nursing and Physician Services · complaint inspection		G
Actual harm, isolated
Oct 31, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 31, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 28. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $87,458 in the last three years.

Aug 30, 2024Fine: $87,458

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.65 hours
Registered nurse (RN) time per resident per day
0.36 hours
Nurse aide time per resident per day
2.59 hours
Total nurse staffing on weekends
3.46 hours
Nursing staff turnover (yearly)
69%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Mason City

Heritage Care And Rehabilitation Center501 South Kentucky Ave · Mason City, IA 50401 · (641) 423-2121 · For-profit7 health citations in 3 inspection cycles · last standard inspection Aug 14, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)I O O F Home and Community Therapy Center1037 19th Street SW · Mason City, IA 50401 · (641) 423-0428 · Nonprofit13 health citations in 3 inspection cycles · last standard inspection Mar 19, 2026 · $8,984 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Mason City →