Nursing HomeInspections

Good Samaritan - Indianola

Nursing home in Indianola, IA

Medicare & Medicaid certified1★ overall (CMS)

Call (515) 961-2596Send a messageMap ↗

Public-record details

Address
708 South Jefferson, Indianola, IA 50125
Phone
(515) 961-2596
Listed under
Nonprofit
Medicare CCN
165186
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
105
Average residents per day
84
Ownership
Nonprofit, corporation
Legal business name
The Evangelical Lutheran Good Samaritan Society
Chain
Good Samaritan Society (92 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 1, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 165186. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 14, 2026. CMS lists 42 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 10, 2024 to May 14, 2026): 25 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 14, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights
D
Potential for more than minimal harm, isolated
May 14, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
D
Potential for more than minimal harm, isolated
May 14, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights
D
Potential for more than minimal harm, isolated
May 14, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights
D
Potential for more than minimal harm, isolated
May 14, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 14, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 14, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 14, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
May 14, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
May 14, 2026Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration · complaint inspection
F
Potential for more than minimal harm, widespread
Jan 14, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection
E
Potential for more than minimal harm, pattern
Jan 14, 2026Have a plan that describes the process for conducting QAPI and QAA activities.
Administration · complaint inspection
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 42. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $20,316 in the last three years.

Apr 24, 2025Fine: $12,438
Jan 10, 2024Fine: $7,878

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.19 hours
Registered nurse (RN) time per resident per day
0.51 hours
Nurse aide time per resident per day
2.26 hours
Total nurse staffing on weekends
2.69 hours
Nursing staff turnover (yearly)
61%
RN turnover (yearly)
74%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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