Nursing HomeInspections

Good Samaritan - Ottumwa

Nursing home in Ottumwa, IA

Medicare & Medicaid certified2★ overall (CMS)

Call (641) 682-8041Send a messageMap ↗

Public-record details

Address
2035 Chester Avenue, Ottumwa, IA 52501
Phone
(641) 682-8041
Listed under
Nonprofit, Part of a retirement community
Medicare CCN
165211
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
126
Average residents per day
103
Ownership
Nonprofit, corporation
Legal business name
The Evangelical Lutheran Good Samaritan Society
Chain
Good Samaritan Society (92 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 165211. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 4, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Jun 3, 2026): 23 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 3, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 3, 2026Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 3, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 4, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 44. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $91,569 in the last three years.

Oct 10, 2024Fine: $35,968
Aug 24, 2023Fine: $55,601

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.63 hours
Registered nurse (RN) time per resident per day
0.82 hours
Nurse aide time per resident per day
2.28 hours
Total nurse staffing on weekends
3.32 hours
Nursing staff turnover (yearly)
31%
RN turnover (yearly)
23%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Ottumwa

Accura Healthcare of OttumwaThree Pennsylvania Place · Ottumwa, IA 52501 · (641) 683-3372 · For-profit6 health citations in 3 inspection cycles · last standard inspection Sep 25, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Ridgewood Specialty Care1977 Albia Road · Ottumwa, IA 52501 · (641) 683-3111 · Nonprofit18 health citations in 3 inspection cycles · last standard inspection Dec 22, 2025 · $8,999 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

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