Bettendorf Health Care Center
Nursing home in Bettendorf, IA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2730 Crow Creek Road, Bettendorf, IA 52722
- Phone
- (563) 332-7463
- Listed under
- For-profit
- Medicare CCN
- 165280
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 86
- Average residents per day
- 58
- Ownership
- For-profit, corporation
- Legal business name
- Opco Bettendorf, Ia, LLC
- Chain
- Campbell Street Services (22 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 11, 2025. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 12, 2023 to Apr 28, 2026): 42 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 28, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 28, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Apr 28, 2026 | Respond appropriately to all alleged violations. | D |
| Apr 28, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Apr 28, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Apr 28, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| Feb 16, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Oct 15, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Sep 11, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | C |
| Sep 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Sep 11, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 11, 2025 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 2 fines totalling $35,622 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 20, 2024 | Fine: $15,966 |
| Oct 12, 2023 | Fine: $19,656 |
| Oct 12, 2023 | Payment denial for 33 days from Nov 9, 2023 |
Staffing
- Total nurse staffing per resident per day
- 3.22 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 2.06 hours
- Total nurse staffing on weekends
- 2.79 hours
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.