Crestview Nursing and Rehabilitation
Nursing home in Webster City, IA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 2401 South Des Moines Street, Webster City, IA 50595
- Phone
- (515) 832-2727
- Listed under
- For-profit
- Medicare CCN
- 165463
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 70
- Average residents per day
- 59
- Ownership
- For-profit, corporation
- Legal business name
- Crestview Opco LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 2002
- Changed ownership in last 12 months
- Yes
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 17, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 29, 2023 to Nov 17, 2025): 3 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 17, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 17, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Nov 17, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Nov 17, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Nov 17, 2025 | Provide and implement an infection prevention and control program. | D |
| Jan 6, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D |
| Jan 6, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jan 6, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K |
| Oct 24, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Oct 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 29, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Aug 29, 2023 | Provide safe and appropriate respiratory care for a resident when needed. | D |
Fines and payment denials
CMS records 2 fines totalling $25,136 in the last three years.
| Jan 6, 2025 | Fine: $13,036 |
| Aug 29, 2023 | Fine: $12,100 |
Staffing
- Total nurse staffing per resident per day
- 3.95 hours
- Registered nurse (RN) time per resident per day
- 0.64 hours
- Nurse aide time per resident per day
- 3.07 hours
- Total nurse staffing on weekends
- 3.58 hours
- Nursing staff turnover (yearly)
- 29%
- RN turnover (yearly)
- 17%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.