Valley View Village
Nursing home in Des Moines, IA
Medicare & Medicaid certified3★ overall (CMS)
We send it to Valley View Village if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (515) 265-2571.
Public-record details
- Address
- 2571 Guthrie Avenue, Des Moines, IA 50317
- Phone
- (515) 265-2571
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 165507
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 79
- Average residents per day
- 73
- Ownership
- Nonprofit, corporation
- Legal business name
- Evangelical Retirement Homes, INC.
- Chain
- Cassia (16 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 1, 2004
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 30, 2026. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 28, 2023 to Apr 30, 2026): 8 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 30, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Apr 30, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Apr 30, 2026 | Honor each resident's preferences, choices, values and beliefs. | D |
| Apr 30, 2026 | Ensure that residents are free from significant medication errors. | D |
| Apr 30, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Apr 30, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| Apr 30, 2026 | Provide and implement an infection prevention and control program. | E |
| Apr 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Nov 24, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| May 8, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| May 8, 2025 | Ensure each resident receives an accurate assessment. | D |
| May 8, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
Fines and payment denials
CMS records 1 fine totalling $9,110 and 1 denial of Medicare payment for new admissions in the last three years.
| Mar 5, 2025 | Fine: $9,110 |
| May 30, 2024 | Payment denial for 11 days from Jul 28, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.44 hours
- Registered nurse (RN) time per resident per day
- 1.29 hours
- Nurse aide time per resident per day
- 3.08 hours
- Total nurse staffing on weekends
- 4.08 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 35%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Des Moines
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error