Valley View Village

Nursing home in Des Moines, IA

Medicare & Medicaid certified3★ overall (CMS)

Call (515) 265-2571 Send a message Map ↗

Public-record details

Address: 2571 Guthrie Avenue, Des Moines, IA 50317
Phone: (515) 265-2571
Listed under: Nonprofit, Part of a retirement community
Medicare CCN: 165507
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 5 of 5
Quality measures rating: 3 of 5
Certified beds: 79
Average residents per day: 73
Ownership: Nonprofit, corporation
Legal business name: Evangelical Retirement Homes, INC.
Chain: Cassia (16 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 1, 2004
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 165507. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 30, 2026. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Apr 30, 2026): 9 from complaint inspections, 3 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 30, 2026	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 30, 2026	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Apr 30, 2026	Honor each resident's preferences, choices, values and beliefs. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 30, 2026	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 30, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 30, 2026	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services · complaint inspection	E Potential for more than minimal harm, pattern
Apr 30, 2026	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
Apr 30, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	G Actual harm, isolated
Nov 24, 2025	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
May 8, 2025	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 8, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 8, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $9,110 and 1 denial of Medicare payment for new admissions in the last three years.

Mar 5, 2025	Fine: $9,110
May 30, 2024	Payment denial for 11 days from Jul 28, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.46 hours
Registered nurse (RN) time per resident per day: 1.41 hours
Nurse aide time per resident per day: 3.03 hours
Total nurse staffing on weekends: 4.07 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 33%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Des Moines

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