Clifton Heights
Nursing home in Louisville, KY
Medicare & Medicaid certified1★ overall (CMS)
We send it to Clifton Heights if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (502) 897-1646.
Public-record details
- Address
- 446 Mt. Holly Avenue, Louisville, KY 40206
- Phone
- (502) 897-1646
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 185176
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 110
- Average residents per day
- 100
- Ownership
- For-profit, limited Liability company
- Legal business name
- Clifton Heights, LLC
- Chain
- Journey Healthcare (34 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 20, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 4, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 1, 2019 to Dec 4, 2025): 4 from complaint inspections, 4 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 4, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Dec 4, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| Nov 22, 2025 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | G |
| Nov 22, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | J |
| Jun 11, 2023 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jun 11, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 11, 2023 | Ensure each resident receives an accurate assessment. | D |
| Jun 11, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 11, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jun 11, 2023 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D |
| Jun 11, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jun 11, 2023 | Provide safe and appropriate respiratory care for a resident when needed. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.14 hours
- Registered nurse (RN) time per resident per day
- 0.76 hours
- Nurse aide time per resident per day
- 1.80 hours
- Total nurse staffing on weekends
- 2.62 hours
- Nursing staff turnover (yearly)
- 78%
- RN turnover (yearly)
- 84%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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