The Willows at Springhurst

Nursing home in Louisville, KY

Medicare & Medicaid certified3★ overall (CMS)

Call (502) 412-3775 Send a message Map ↗

Public-record details

Address: 3001 N. Hurstbourne Parkway, Louisville, KY 40241
Phone: (502) 412-3775
Listed under: For-profit, No fines in 3 years, Part of a retirement community
Medicare CCN: 185305
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 52
Average residents per day: 49
Ownership: For-profit, corporation
Legal business name: Willows of Springhurst Opco LLC
Chain: Trilogy Health Services (123 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 1, 1991
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 185305. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 3, 2025. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 5, 2021 to Dec 3, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 3, 2025	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 3, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 3, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Dec 3, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Sep 3, 2021	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Sep 3, 2021	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Sep 3, 2021	Dispose of garbage and refuse properly. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Sep 3, 2021	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Sep 3, 2021	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Mar 5, 2021	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… Administration	D Potential for more than minimal harm, isolated
Mar 5, 2021	Keep all essential equipment working safely. Environmental	D Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.32 hours
Registered nurse (RN) time per resident per day: 1.28 hours
Nurse aide time per resident per day: 2.45 hours
Total nurse staffing on weekends: 3.78 hours
Nursing staff turnover (yearly): 39%
RN turnover (yearly): 43%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Louisville

All 35 in Louisville →