The Willows at Hamburg

Nursing home in Lexington, KY

Medicare & Medicaid certified3★ overall (CMS)

Call (859) 543-0337 Send a message Map ↗

Public-record details

Address: 2531 Old Rosebud Road, Lexington, KY 40509
Phone: (859) 543-0337
Listed under: For-profit
Medicare CCN: 185470
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 5 of 5
Quality measures rating: 4 of 5
Certified beds: 64
Average residents per day: 58
Ownership: For-profit, individual
Legal business name: Trilogy Healthcare of Fayette I LLC
Chain: Trilogy Health Services (123 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 14, 2012
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 185470. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 8, 2025. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 22, 2019 to Aug 8, 2025): 2 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Aug 8, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 8, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jul 3, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	J Immediate jeopardy, isolated
Jul 3, 2024	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	J Immediate jeopardy, isolated
May 6, 2022	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
May 6, 2022	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Aug 22, 2019	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $61,627 in the last three years.

Jul 3, 2024

Fine: $61,627

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.24 hours
Registered nurse (RN) time per resident per day: 1.05 hours
Nurse aide time per resident per day: 3.06 hours
Total nurse staffing on weekends: 5.37 hours
Nursing staff turnover (yearly): 43%
RN turnover (yearly): 33%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Lexington

All 12 in Lexington →