Waldon Health Care Center
Nursing home in Kenner, LA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2401 Idaho Street, Kenner, LA 70062
- Phone
- (504) 466-0222
- Listed under
- For-profit
- Medicare CCN
- 195203
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 205
- Average residents per day
- 90
- Ownership
- For-profit, corporation
- Legal business name
- Waldon Operations LLC
- Chain
- Inspired Healthcare Management (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 16, 1986
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 14, 2026. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 7, 2023 to Apr 14, 2026): 21 from complaint inspections, 4 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 14, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B |
| Jan 14, 2026 | Ensure each resident receives an accurate assessment. | D |
| Jan 14, 2026 | Post nurse staffing information every day. | D |
| Jan 14, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Mar 26, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Mar 26, 2025 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D |
| Mar 26, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jan 16, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Jan 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jan 16, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Jan 16, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 16, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records 2 fines totalling $120,279 and 1 denial of Medicare payment for new admissions in the last three years.
| Sep 5, 2024 | Fine: $88,656 |
| Sep 5, 2024 | Payment denial for 28 days from Oct 18, 2024 |
| Apr 17, 2024 | Fine: $31,623 |
Staffing
- Total nurse staffing per resident per day
- 3.48 hours
- Registered nurse (RN) time per resident per day
- 0.21 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 3.21 hours
- Nursing staff turnover (yearly)
- 45%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.