Nursing HomeInspections

Natchitoches Community Care Center

Nursing home in Natchitoches, LA

Medicare & Medicaid certified2★ overall (CMS)

Call (318) 352-8296Send a messageMap ↗

Public-record details

Address
781 Highway 494, Natchitoches, LA 71457
Phone
(318) 352-8296
Listed under
Nonprofit
Medicare CCN
195405
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
109
Ownership
Nonprofit, corporation
Legal business name
Commcare Corporation
Chain
Commcare Corporation (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 1997
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 195405. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 17, 2025. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 12, 2023 to May 29, 2025): 11 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

InspectionCitationSeverity
May 29, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
May 29, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 12, 2025Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 30, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 30, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 30, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 7, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 7, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 29, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 18, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 18, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 29. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $123,305 in the last three years.

Jul 18, 2024Fine: $123,305

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.42 hours
Registered nurse (RN) time per resident per day
0.31 hours
Nurse aide time per resident per day
2.90 hours
Total nurse staffing on weekends
3.46 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
14%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Natchitoches

Courtyard of Natchitoches708 Keyser Avenue · Natchitoches, LA 71457 · (318) 214-4361 · Government-owned45 health citations in 3 inspection cycles · last standard inspection Jan 7, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)Natchitoches Nursing and Rehabilitation Center, LL750 Keyser Avenue · Natchitoches, LA 71457 · (318) 352-8779 · For-profit65 health citations in 3 inspection cycles · last standard inspection Mar 25, 2026 · $616,611 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Natchitoches →