Nursing HomeInspections

Ouachita Healthcare and Rehabilitation Center

Nursing home in Monroe, LA

Medicare & Medicaid certified2★ overall (CMS)

Call (318) 737-1117Send a messageMap ↗

Public-record details

Address
7950 Millhaven Road, Monroe, LA 71203
Phone
(318) 737-1117
Listed under
For-profit
Medicare CCN
195531
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
3 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
167
Average residents per day
158
Ownership
For-profit, limited Liability company
Legal business name
Riverside Nursing Home, LLC
Chain
Plantation Management Company (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 26, 2001
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 195531. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 15, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 9, 2023 to Jun 16, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 16, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 15, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 15, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 15, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 15, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Apr 15, 2026Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Mar 11, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 11, 2025Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 11, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Mar 11, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		E
Potential for more than minimal harm, pattern
Mar 11, 2025Keep residents' personal and medical records private and confidential.
Resident Rights		E
Potential for more than minimal harm, pattern
Mar 11, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $31,844 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 14, 2024Fine: $31,844
Jun 14, 2024Payment denial for 8 days from Jul 23, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.33 hours
Registered nurse (RN) time per resident per day
0.17 hours
Nurse aide time per resident per day
2.02 hours
Total nurse staffing on weekends
2.90 hours
Nursing staff turnover (yearly)
42%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Monroe

Northeast La War Veterans Home6700 Highway 165 North · Monroe, LA 71211 · (318) 362-4206 · Government-owned8 health citations in 3 inspection cycles · last standard inspection Mar 18, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Delta Grande Skilled Nursing and Rehabilitation3001 South Grande Street · Monroe, LA 71202 · (318) 322-3100 · For-profit18 health citations in 3 inspection cycles · last standard inspection Apr 8, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Avalon Place4385 Old Sterlington Road · Monroe, LA 71203 · (318) 322-2000 · For-profit31 health citations in 3 inspection cycles · last standard inspection Dec 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Mary Goss Nursing Home3300 White Street · Monroe, LA 71203 · (318) 323-9013 · For-profit34 health citations in 3 inspection cycles · last standard inspection Aug 27, 2025 · $66,075 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)The Oaks1000 McKeen Place · Monroe, LA 71201 · (318) 387-5300 · For-profit18 health citations in 3 inspection cycles · last standard inspection Jun 11, 2025 · $27,005 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)St Joseph Skilled Nursing and Rehabilitation2301 Sterlington Road · Monroe, LA 71203 · (318) 323-3426 · For-profit44 health citations in 3 inspection cycles · last standard inspection Dec 11, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

All 7 in Monroe →