Montello Manor
Nursing home in Lewiston, ME
Medicare & Medicaid certified1★ overall (CMS)
We send it to Montello Manor if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (207) 783-2039.
Public-record details
- Address
- 540 College St, Lewiston, ME 04240
- Phone
- (207) 783-2039
- Listed under
- For-profit
- Medicare CCN
- 205006
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 37
- Average residents per day
- 33
- Ownership
- For-profit, corporation
- Legal business name
- Rousseau Enterprises LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 16, 1971
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 8, 2026. CMS lists 49 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 12, 2023 to May 8, 2026): 14 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 8, 2026 | Observe each nurse aide's job performance and give regular training. | B |
| May 8, 2026 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| May 8, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| May 8, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 8, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| May 8, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| May 8, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 8, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| May 8, 2026 | Dispose of garbage and refuse properly. | D |
| May 8, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 8, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| May 8, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
Fines and payment denials
CMS records 1 fine totalling $14,518 in the last three years.
| Dec 12, 2023 | Fine: $14,518 |
Staffing
- Total nurse staffing per resident per day
- 4.34 hours
- Registered nurse (RN) time per resident per day
- 0.81 hours
- Nurse aide time per resident per day
- 2.97 hours
- Total nurse staffing on weekends
- 3.64 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Lewiston
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error