Maine Veterans Home - Caribou
Nursing home in Caribou, ME
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 163 Van Buren Rd Suite 2, Caribou, ME 04736
- Phone
- (207) 498-6074
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 205151
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 40
- Average residents per day
- 36
- Ownership
- Nonprofit, other
- Legal business name
- Maine Veterans' Home
- Chain
- Maine Veterans' Home (5 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 5, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 6, 2023 to Feb 5, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 5, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B |
| Feb 5, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Feb 5, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Feb 5, 2026 | Provide and implement an infection prevention and control program. | E |
| Feb 5, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G |
| Jan 8, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jan 8, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Jan 8, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jan 8, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jan 8, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Dec 6, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
| Dec 6, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
Fines and payment denials
CMS records 1 fine totalling $42,320 and 1 denial of Medicare payment for new admissions in the last three years.
| Feb 5, 2026 | Fine: $42,320 |
| Feb 5, 2026 | Payment denial for 3 days from Mar 17, 2026 |
Staffing
- Total nurse staffing per resident per day
- 5.13 hours
- Registered nurse (RN) time per resident per day
- 1.55 hours
- Nurse aide time per resident per day
- 3.53 hours
- Total nurse staffing on weekends
- 4.61 hours
- Nursing staff turnover (yearly)
- 29%
- RN turnover (yearly)
- 9%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.