Willowbrooke Court Skilled Care Center Fairhaven
Nursing home in Sykesville, MD
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 7200 Third Avenue, Sykesville, MD 21784
- Phone
- (410) 795-8800
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 215130
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 79
- Average residents per day
- 41
- Ownership
- Nonprofit, corporation
- Legal business name
- Acts Communities of Maryland, INC.
- Chain
- Acts Retirement-Life Communities (27 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 5, 1981
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 18, 2025. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 15, 2018 to Jul 18, 2025): 3 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jul 18, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Jul 18, 2025 | Ensure each resident receives an accurate assessment. | D |
| Jul 18, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jul 18, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jul 18, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jul 18, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Jul 18, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jul 18, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Jul 18, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F |
| Jul 18, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 2, 2022 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.51 hours
- Registered nurse (RN) time per resident per day
- 1.37 hours
- Nurse aide time per resident per day
- 2.28 hours
- Total nurse staffing on weekends
- 3.95 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.