Nursing HomeInspections

Willowbrooke CT Skilled Care Ctr at Bayleigh Chase

Nursing home in Easton, MD

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

Call (410) 822-8888Send a messageMap ↗

Public-record details

Address
501 Dutchman's Lane, Easton, MD 21601
Phone
(410) 822-8888
Listed under
Nonprofit, No fines in 3 years, Part of a retirement community
Medicare CCN
215137
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
99
Average residents per day
61
Ownership
Nonprofit, corporation
Legal business name
Acts Communities of Maryland, INC.
Chain
Acts Retirement-Life Communities (27 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 26, 1982
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 215137. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 17, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 21, 2018 to Jan 17, 2025): 9 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jan 17, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 17, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 17, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 17, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 17, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 17, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration · complaint inspection		E
Potential for more than minimal harm, pattern
Jan 17, 2025Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Jan 17, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jan 17, 2025Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration		F
Potential for more than minimal harm, widespread
Jan 17, 2025Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		F
Potential for more than minimal harm, widespread
Jan 17, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jan 17, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		J
Immediate jeopardy, isolated

Showing the 12 most recent of 38. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.59 hours
Registered nurse (RN) time per resident per day
1.04 hours
Nurse aide time per resident per day
1.93 hours
Total nurse staffing on weekends
3.25 hours
Nursing staff turnover (yearly)
25%
RN turnover (yearly)
33%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Easton

Pines Nursing and Rehab610 Dutchman's Lane · Easton, MD 21601 · (410) 822-4000 · For-profit180 health citations in 3 inspection cycles · last standard inspection Sep 4, 2025 · $24,088 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

All 2 in Easton →