Nursing HomeInspections

Southshore Health Care Center

Nursing home in Rockland, MA

Medicare & Medicaid certified1★ overall (CMS)

Call (781) 848-3100Send a messageMap ↗

Public-record details

Address
115 North Avenue, Rockland, MA 02370
Phone
(781) 848-3100
Listed under
For-profit
Medicare CCN
225215
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
96
Average residents per day
86
Ownership
For-profit, corporation
Legal business name
Southshore Ma SNF LLC
Chain
Athena Healthcare Systems (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 20, 1973
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225215. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 27, 2025. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 2, 2023 to Apr 13, 2026): 15 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 13, 2026Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 13, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 13, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 13, 2026Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 13, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Jan 28, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 27, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Aug 27, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 27, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 27, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 27, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 27, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 61. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $26,395 in the last three years.

Mar 19, 2024Fine: $26,395

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.29 hours
Registered nurse (RN) time per resident per day
0.68 hours
Nurse aide time per resident per day
1.88 hours
Total nurse staffing on weekends
2.95 hours
Nursing staff turnover (yearly)
22%
RN turnover (yearly)
8%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rockland

Webster Park Rehabilitation and Healthcare Center56 Webster Street · Rockland, MA 02370 · (781) 571-0555 · For-profit14 health citations in 3 inspection cycles · last standard inspection Apr 6, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in Rockland →