Fitchburg Healthcare
Nursing home in Fitchburg, MA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1199 John Fitch Hwy, Fitchburg, MA 01420
- Phone
- (978) 345-0146
- Listed under
- For-profit
- Medicare CCN
- 225216
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 160
- Average residents per day
- 133
- Ownership
- For-profit, limited Liability company
- Legal business name
- 1199 John Fitch Highway Operator LLC
- Chain
- Next Step Healthcare (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 1, 1974
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 11, 2026. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 11, 2023 to Feb 11, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 11, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 11, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Feb 11, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 11, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Feb 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Feb 11, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 11, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Feb 11, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 11, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 11, 2026 | Provide or obtain dental services for each resident. | D |
| Feb 11, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 11, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | G |
Fines and payment denials
CMS records 1 fine totalling $33,180 in the last three years.
| Feb 11, 2026 | Fine: $33,180 |
Staffing
- Total nurse staffing per resident per day
- 3.51 hours
- Registered nurse (RN) time per resident per day
- 0.41 hours
- Nurse aide time per resident per day
- 1.88 hours
- Total nurse staffing on weekends
- 3.07 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 41%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.