Nursing HomeInspections

Westborough Healthcare

Nursing home in Westborough, MA

Medicare & Medicaid certified2★ overall (CMS)

Call (508) 366-9131Send a messageMap ↗

Public-record details

Address
8 Colonial Drive, Westborough, MA 01581
Phone
(508) 366-9131
Listed under
For-profit, No fines in 3 years
Medicare CCN
225242
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
1 of 5
Certified beds
117
Average residents per day
98
Ownership
For-profit, limited Liability company
Legal business name
8 Colonial Drive Operator LLC
Chain
Next Step Healthcare (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 3, 1975
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225242. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 25, 2026. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 2, 2023 to Feb 25, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 25, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 25, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 25, 2026Provide activities to meet all resident's needs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 25, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Feb 25, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Feb 25, 2026Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Apr 10, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 18, 2024Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 18, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 18, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 18, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 18, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.65 hours
Registered nurse (RN) time per resident per day
0.64 hours
Nurse aide time per resident per day
2.04 hours
Total nurse staffing on weekends
3.45 hours
Nursing staff turnover (yearly)
42%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Westborough

Whittier Westborough Transitional Care Unit150 Flanders Road · Westborough, MA 01581 · (508) 870-2222 · For-profit6 health citations in 3 inspection cycles · last standard inspection May 2, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Beaumont Rehab & Skilled Nursing Ctr - Westboro3 Lyman Street · Westborough, MA 01581 · (508) 898-3490 · For-profit25 health citations in 3 inspection cycles · last standard inspection Mar 18, 2026 · $12,735 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 3 in Westborough →