Bear Hill Healthcare and Rehabilitation Center
Nursing home in Stoneham, MA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 11 North Street, Stoneham, MA 02180
- Phone
- (781) 438-8515
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 225272
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 169
- Average residents per day
- 149
- Ownership
- For-profit, limited Liability company
- Legal business name
- Bear Hill Healthcare LLC
- Chain
- Colev Gestetner (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 14, 1983
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 15, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2023 to Jan 15, 2026): 0 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 15, 2026 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
| Jan 15, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Jan 15, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 15, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| Jan 15, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jan 15, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jan 15, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Dec 19, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 19, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Dec 19, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| Dec 19, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| Dec 14, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C |
Fines and payment denials
CMS records 1 fine totalling $16,146 in the last three years.
| Dec 14, 2023 | Fine: $16,146 |
Staffing
- Total nurse staffing per resident per day
- 4.00 hours
- Registered nurse (RN) time per resident per day
- 0.49 hours
- Nurse aide time per resident per day
- 2.43 hours
- Total nurse staffing on weekends
- 3.68 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.