Plymouth Harborside Healthcare
Nursing home in Plymouth, MA
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon
Public-record details
- Address
- 19 Obery Street, Plymouth, MA 02360
- Phone
- (508) 747-4790
- Listed under
- For-profit
- Medicare CCN
- 225284
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 101
- Average residents per day
- 77
- Ownership
- For-profit, limited Liability company
- Legal business name
- 19 Obery Street Operator LLC
- Chain
- Next Step Healthcare (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 1, 1985
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 13, 2026. CMS lists 59 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 30, 2023 to Jun 8, 2026): 11 from complaint inspections, 9 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 8, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 13, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Feb 13, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Feb 13, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Feb 13, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Feb 13, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 13, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Feb 13, 2026 | Provide care or services that was trauma informed and/or culturally competent. | E |
| Feb 13, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Feb 13, 2026 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E |
| Feb 13, 2026 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E |
| Feb 13, 2026 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 6 fines totalling $321,400 in the last three years.
| Feb 13, 2026 | Fine: $70,811 |
| Sep 16, 2025 | Fine: $197,977 |
| Aug 5, 2025 | Fine: $10,358 |
| Nov 14, 2023 | Fine: $11,638 |
| Aug 30, 2023 | Fine: $15,269 |
| Aug 30, 2023 | Fine: $15,347 |
Staffing
- Total nurse staffing per resident per day
- 3.56 hours
- Registered nurse (RN) time per resident per day
- 0.60 hours
- Nurse aide time per resident per day
- 2.19 hours
- Total nurse staffing on weekends
- 3.14 hours
- Nursing staff turnover (yearly)
- 52%
- RN turnover (yearly)
- 88%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.