Nursing HomeInspections

Plymouth Harborside Healthcare

Nursing home in Plymouth, MA

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address
19 Obery Street, Plymouth, MA 02360
Phone
(508) 747-4790
Listed under
For-profit
Medicare CCN
225284
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
1 of 5
Certified beds
101
Average residents per day
77
Ownership
For-profit, limited Liability company
Legal business name
19 Obery Street Operator LLC
Chain
Next Step Healthcare (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 1, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225284. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 13, 2026. CMS lists 59 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 30, 2023 to Jun 8, 2026): 11 from complaint inspections, 9 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Jun 8, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 13, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights
D
Potential for more than minimal harm, isolated
Feb 13, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights
D
Potential for more than minimal harm, isolated
Feb 13, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Feb 13, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Feb 13, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Feb 13, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Feb 13, 2026Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Feb 13, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Feb 13, 2026Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration
E
Potential for more than minimal harm, pattern
Feb 13, 2026Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration
E
Potential for more than minimal harm, pattern
Feb 13, 2026Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 59. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $321,400 in the last three years.

Feb 13, 2026Fine: $70,811
Sep 16, 2025Fine: $197,977
Aug 5, 2025Fine: $10,358
Nov 14, 2023Fine: $11,638
Aug 30, 2023Fine: $15,269
Aug 30, 2023Fine: $15,347

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.56 hours
Registered nurse (RN) time per resident per day
0.60 hours
Nurse aide time per resident per day
2.19 hours
Total nurse staffing on weekends
3.14 hours
Nursing staff turnover (yearly)
52%
RN turnover (yearly)
88%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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