Care One at Lexington
Nursing home in Lexington, MA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 178 Lowell Street, Lexington, MA 02420
- Phone
- (617) 901-8365
- Listed under
- For-profit
- Medicare CCN
- 225288
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 211
- Average residents per day
- 157
- Ownership
- For-profit, corporation
- Legal business name
- 178 Lowell Street Operating Company, LLC
- Chain
- Careone (37 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 24, 1985
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 24, 2025. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 11, 2024 to Dec 24, 2025): 2 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 24, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Dec 24, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Dec 24, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Dec 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 24, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Dec 24, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Dec 24, 2025 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E |
| Dec 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Dec 30, 2024 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. | B |
| Dec 30, 2024 | Post nurse staffing information every day. | C |
| Dec 30, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 30, 2024 | Ensure each resident receives an accurate assessment. | D |
Fines and payment denials
CMS records 1 fine totalling $51,765 in the last three years.
| Jan 11, 2024 | Fine: $51,765 |
Staffing
- Total nurse staffing per resident per day
- 3.55 hours
- Registered nurse (RN) time per resident per day
- 0.79 hours
- Nurse aide time per resident per day
- 2.09 hours
- Total nurse staffing on weekends
- 3.31 hours
- Nursing staff turnover (yearly)
- 13%
- RN turnover (yearly)
- 23%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.