Nursing HomeInspections

Hathaway Manor Extended Care

Nursing home in New Bedford, MA

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
863 Hathaway Road, New Bedford, MA 02740
Phone
(508) 996-6763
Listed under
Nonprofit
Medicare CCN
225366
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
142
Average residents per day
132
Ownership
Nonprofit, corporation
Legal business name
New Bedford Management Systems, INC
Chain
Integritus Healthcare (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 12, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225366. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 21, 2026. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 12, 2023 to Aug 5, 2026): 15 from complaint inspections, 5 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 5, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 5, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 5, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 16, 2026Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 16, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 21, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 21, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		E
Potential for more than minimal harm, pattern
Apr 21, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Apr 21, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Mar 17, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 16, 2025Give the resident's representative the ability to exercise the resident's rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 16, 2025Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $34,887 in the last three years.

Nov 24, 2023Fine: $11,629
Nov 24, 2023Fine: $11,629
Nov 24, 2023Fine: $11,629

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.97 hours
Registered nurse (RN) time per resident per day
0.72 hours
Nurse aide time per resident per day
2.43 hours
Total nurse staffing on weekends
3.50 hours
Nursing staff turnover (yearly)
51%
RN turnover (yearly)
43%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Bedford

Sacred Heart Nursing Home359 Summer Street · New Bedford, MA 02740 · (508) 996-6751 · Nonprofit19 health citations in 3 inspection cycles · last standard inspection Aug 13, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
The Oaks4525 Acushnet Avenue · New Bedford, MA 02745 · (508) 542-7069 · For-profit14 health citations in 3 inspection cycles · last standard inspection Mar 10, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Care One at New Bedford221 Fitzgerald Drive · New Bedford, MA 02745 · (508) 996-4600 · For-profit29 health citations in 3 inspection cycles · last standard inspection Aug 5, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Brandon Woods of New Bedford397 County Street · New Bedford, MA 02740 · (508) 997-9396 · For-profit73 health citations in 3 inspection cycles · last standard inspection Mar 27, 2026 · $528,970 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)
Vantage Health & Rehab of New Bedford200 Hawthorn Street · New Bedford, MA 02740 · (774) 319-2868 · For-profit31 health citations in 3 inspection cycles · last standard inspection Feb 20, 2026 · $9,318 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in New Bedford →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error