Alliance Health at Coleman
Nursing home in Northborough, MA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 112 West Main Street, Northborough, MA 01532
- Phone
- (508) 351-9355
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 225403
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 45
- Average residents per day
- 44
- Ownership
- Nonprofit, corporation
- Legal business name
- Alliance Health of Northborough INC
- Chain
- Alliance Health & Human Services (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1990
- Changed ownership in last 12 months
- Yes
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 9, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 19, 2023 to Sep 9, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 9, 2025 | Post nurse staffing information every day. | B |
| Sep 9, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Sep 9, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 9, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Sep 9, 2025 | Assist a resident in gaining access to vision and hearing services. | E |
| Sep 9, 2025 | Provide care or services that was trauma informed and/or culturally competent. | E |
| Apr 19, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Apr 19, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 19, 2023 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Apr 19, 2023 | Ensure medication error rates are not 5 percent or greater. | D |
| Apr 19, 2023 | Ensure that residents are free from significant medication errors. | D |
| Apr 19, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.48 hours
- Registered nurse (RN) time per resident per day
- 0.74 hours
- Nurse aide time per resident per day
- 1.89 hours
- Total nurse staffing on weekends
- 2.92 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 63%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.