Nursing HomeInspections

Alliance Health at Coleman

Nursing home in Northborough, MA

Medicare & Medicaid certified4★ overall (CMS)

Call (508) 351-9355Send a messageMap ↗

Public-record details

Address
112 West Main Street, Northborough, MA 01532
Phone
(508) 351-9355
Listed under
Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
225403
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
45
Average residents per day
44
Ownership
Nonprofit, corporation
Legal business name
Alliance Health of Northborough INC
Chain
Alliance Health & Human Services (8 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1990
Changed ownership in last 12 months
Yes
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225403. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 9, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 19, 2023 to Sep 9, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 9, 2025Post nurse staffing information every day.
Nursing and Physician Services
B
Potential for minimal harm, pattern
Sep 9, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 9, 2025Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Sep 9, 2025Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Apr 19, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 19, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 19, 2023Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 19, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 19, 2023Ensure that residents are free from significant medication errors.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 19, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.48 hours
Registered nurse (RN) time per resident per day
0.74 hours
Nurse aide time per resident per day
1.89 hours
Total nurse staffing on weekends
2.92 hours
Nursing staff turnover (yearly)
54%
RN turnover (yearly)
63%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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