Royal Norwell Nursing and Rehabilitation Center
Nursing home in Norwell, MA
Medicare & Medicaid certified3★ overall (CMS)
We send it to Royal Norwell Nursing and Rehabilitation Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (781) 659-4901.
Public-record details
- Address
- 329 Washington Street, Norwell, MA 02061
- Phone
- (781) 659-4901
- Listed under
- For-profit
- Medicare CCN
- 225482
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 86
- Average residents per day
- 72
- Ownership
- For-profit, limited Liability company
- Legal business name
- Royal Norwell Nursing & Rehabilitation Center LLC
- Chain
- Royal Health Group (12 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 25, 2025. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2023 to Nov 25, 2025): 2 from complaint inspections, 6 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 25, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Nov 25, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Nov 25, 2025 | Provide and implement an infection prevention and control program. | E |
| Jan 6, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G |
| Jan 6, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Oct 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Oct 18, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
| Oct 18, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Oct 18, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Oct 18, 2024 | Respond appropriately to all alleged violations. | D |
| Oct 18, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Oct 18, 2024 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 1 fine totalling $10,868 in the last three years.
| Jan 6, 2025 | Fine: $10,868 |
Staffing
- Total nurse staffing per resident per day
- 3.66 hours
- Registered nurse (RN) time per resident per day
- 0.89 hours
- Nurse aide time per resident per day
- 1.82 hours
- Total nurse staffing on weekends
- 3.24 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 61%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Norwell
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