Highland Park Rehabilitation and Healthcare Center
Nursing home in Chelsea, MA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 255 Central Avenue, Chelsea, MA 02150
- Phone
- (617) 997-9121
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 225557
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 195
- Average residents per day
- 186
- Ownership
- For-profit, limited Liability company
- Legal business name
- Highland Park Operator LLC
- Chain
- Marquis Health Services (87 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 4, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 5, 2026. CMS lists 77 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 1, 2023 to Mar 5, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 5, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 5, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Mar 5, 2026 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Mar 5, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 5, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Mar 5, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Mar 5, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 5, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 5, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 5, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Mar 5, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Mar 5, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.02 hours
- Registered nurse (RN) time per resident per day
- 0.67 hours
- Nurse aide time per resident per day
- 1.84 hours
- Total nurse staffing on weekends
- 2.81 hours
- Nursing staff turnover (yearly)
- 49%
- RN turnover (yearly)
- 82%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.