OC Milford Gardens LLC
Nursing home in Milford, MA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 10 Veterans Memorial Drive, Milford, MA 01757
- Phone
- (508) 473-6414
- Listed under
- For-profit
- Medicare CCN
- 225562
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 135
- Average residents per day
- 112
- Ownership
- For-profit, individual
- Legal business name
- Oc Milford Gardens LLC
- Chain
- Azure Healthcare (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 16, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 4, 2026. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 7, 2023 to Jun 17, 2026): 6 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 17, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 19, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| May 19, 2026 | Ensure that residents are free from significant medication errors. | E |
| Mar 4, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 4, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Mar 4, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 4, 2026 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| Mar 4, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Mar 4, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| Jan 13, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Jan 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jan 13, 2026 | Respond appropriately to all alleged violations. | D |
Fines and payment denials
CMS records 1 fine totalling $148,051 in the last three years.
| Dec 9, 2024 | Fine: $148,051 |
Staffing
- Total nurse staffing per resident per day
- 3.37 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 1.89 hours
- Total nurse staffing on weekends
- 3.17 hours
- Nursing staff turnover (yearly)
- 81%
- RN turnover (yearly)
- 91%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.