Nursing HomeInspections

Mount Carmel Care Center

Nursing home in Lenox, MA

Medicare & Medicaid certified3★ overall (CMS)

Call (413) 637-2660Send a messageMap ↗

Public-record details

Address
320 Pittsfield Road, Lenox, MA 01240
Phone
(413) 637-2660
Listed under
Nonprofit
Medicare CCN
225581
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
69
Average residents per day
63
Ownership
Nonprofit, church related
Legal business name
Mount Carmel Care Center, INC.
Chain
Carmelite Sisters for the Aged and Infirmed (3 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 3, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225581. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 23, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 23, 2023 to Apr 23, 2025): 0 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 23, 2025Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 23, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 23, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 23, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 23, 2025Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Apr 23, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 10, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 10, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 10, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 10, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 10, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 10, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $46,410 in the last three years.

Apr 10, 2024Fine: $46,410

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.10 hours
Registered nurse (RN) time per resident per day
0.68 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
3.85 hours
Nursing staff turnover (yearly)
73%
RN turnover (yearly)
69%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Lenox

Kimball Farms Nursing Care Center40 Sunset Avenue · Lenox, MA 01240 · (413) 637-5015 · Nonprofit9 health citations in 3 inspection cycles · last standard inspection Dec 9, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

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