Nursing HomeInspections

Hillcrest Commons Nursing & Rehabilitation Center

Nursing home in Pittsfield, MA

Medicare & Medicaid certified1★ overall (CMS)

Call (413) 445-2300Send a messageMap ↗

Public-record details

Address
169 Valentine Road, Pittsfield, MA 01201
Phone
(413) 445-2300
Listed under
Nonprofit
Medicare CCN
225687
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
265
Average residents per day
231
Ownership
Nonprofit, corporation
Legal business name
Hillcrest Extended Care Services, INC
Chain
Integritus Healthcare (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 31, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 225687. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 25, 2025. CMS lists 50 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 14, 2022 to Mar 25, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 25, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		B
Potential for minimal harm, pattern
Mar 25, 2025Post nurse staffing information every day.
Nursing and Physician Services		B
Potential for minimal harm, pattern
Mar 25, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 25, 2025Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 25, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 25, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 25, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 25, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 25, 2025Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 25, 2025Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Mar 25, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 50. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $11,629 in the last three years.

Aug 22, 2023Fine: $11,629

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.75 hours
Registered nurse (RN) time per resident per day
0.38 hours
Nurse aide time per resident per day
2.32 hours
Total nurse staffing on weekends
3.27 hours
Nursing staff turnover (yearly)
35%
RN turnover (yearly)
27%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Pittsfield

Mt Greylock Extended Care Facility1000 North Street · Pittsfield, MA 01201 · (413) 499-7186 · Nonprofit8 health citations in 3 inspection cycles · last standard inspection Jun 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Berkshire Place290 South Street · Pittsfield, MA 01201 · (413) 445-4056 · Nonprofit11 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)Springside Rehabilitation and Skilled Care Center255 Lebanon Avenue · Pittsfield, MA 01201 · (413) 499-2334 · For-profit18 health citations in 3 inspection cycles · last standard inspection Sep 29, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

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